Critical Thinking: Case Study – Develop a Motivation Plan (90 Points)First read Case Study 5-6 Develop a Motivation Plan on page 133 inOrganizational Behavior in Health Care.
Critical Thinking: Case Study – Develop a Motivation Plan (90 Points)First read Case Study 5-6 Develop a Motivation Plan on page 133 inOrganizational Behavior in Health Care.
The following level headings might be useful in developing your paper.
Within the principles of the content theories of Maslow Herzberg and Alderfer address the following in a paper:
Your well-written paper should meet the following requirements:
The case study is here:
Case Study 5-6 Develop a Motivation Plan
Jane Crouch is the director of nursing for a 400-bed nonprofit hospital in the Southwest. Susan Smith joined the hospital as a staff nurse three years ago after relocating from the Northeast. She is 30 years old and has been a staff nurse since graduating from a two-year college nursing program 10 years ago. She is married to a lawyer and they have two children ages 6 and 8.
The hospitals inpatient census has been extremely high because of another hospitals closing. The tension on the nursing floors has been running pretty high because of time pressures to discharge patients early lack of professional staff and an upcoming accreditation visit from The Joint Commission. Because of time restraints Jane was unable to complete the staffs annual performance evaluations. However all nurses received a 5 percent pay increase. With this increase the hospital staff is now the highest paid as compared with other hospitals within the region. Jane believes the higher pay compensates the nursing staff for their increased workload and related stress levels.
Until recently Jane has been pleased with Susans performance. Susan has demonstrated her willingness to work hard and has made very few if any patient-care errors. However over the past three months Jane has noticed that Susan is not performing at her same productivity level and appears to argue frequently with the treating physicians and other nurses about the patients treatment plans. Jane frequently hears Susan complaining that no one listens to me no one wants to hear my opinion and they dont pay me enough to do this job.
Susan was once a highly motivated productive member of the nursing staff. Jane understands that everyone is experiencing more stress than usual because of the increased workload but what can be done to motivate Susan to her prior self?
Within the principles of the content theories of Maslow Herzberg and Alderfer explain to the director of nursing why Susan is behaving the way she has over the past three months.
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