Discuss a situation where you received some critical feedback.This assignment will require you to create your own alternative dispute resolution strategy and then apply your strategy to manage conflict.

Discuss a situation where you received some critical feedback.This assignment will require you to create your own alternative dispute resolution strategy and then apply your strategy to manage conflict.

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Part # 1
Alternative Dispute Resolution
Write 5 paragraphs at least # 1
Purpose
To assess your ability to:
create alternative dispute resolution (ADR) strategies
manage difficult situations using alternative dispute resolution strategies

Overview
This assignment will require you to create your own alternative dispute resolution strategy and then apply your strategy to manage conflict. To assist you with this assignment, review the Change, Conflict, and Alternative Dispute Resolution information.

Action Items
Review the Change, Conflict, and Alternative Dispute Resolution information.(look in file section)
Create a formal proposal, including an executive summary addressed to your supervisor that presents an alternative resolution strategy to be formally implemented and required by all managers within your department. Make sure the proposal includes the following:
The created alternative dispute resolution stratetgy
A list of key communication skills needed for successful use of the strategy
A description of how the strategy will be communicated to employees
A recommendation for training if necessary
A discussion of how the strategy can benefit the organization/department from a legal perspective
After completing your proposal, apply the strategy to three (3) types of situations that you have experienced in your department that included conflict. Specifically;
conflict between two employees
conflict between employee and a patient
conflict between an employee and a customer or other non patient/department personnel.
Apply your strategy to each of your examples, and determine if the outcome would have been different if you had applied the strategy at the time of conflict.
Summarize your applications in a 5 paragraphs paper.

Grading Criteria
ADR Strategy Proposal: 0 – 40 points (2 paragraphs)
Situation Application Summary: 0 – 40 points (3 paragraphs)

Part # 2
Grief Brochure and Constructive Feeback
Open their files in file section and write 2 paragraphs each.

Action Items
Constructive Feeback ( Reflecting on the Overview information in file opened and write 2 paragraphs)
Grief (Reflect on your own personal experiences with the grieving process.
Based on your reflections and your readings, create brochure to give to staff, patients, or patient family members that explains the stages of grief and lists support services in your area.
Reflect on the public duty responsibility of health care professionals in your particular field and write 2 paragraphs)

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