Read Case Study #3 (Attached the case study) and answer all three “Discussion Points” in a clear but concise way. Be sure to cite all external references.

Read Case Study #3 (Attached the case study) and answer all three “Discussion Points” in a clear but concise way. Be sure to cite all external references.

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CASE STUDY 9

ST. LUKE’S HEALTH CARE SYSTEM

Hospitals have been some of the earliest adopters of wireless local area

networks (WLANs). The clinician user population is typically mobile and

spread out across a number of buildings, with a need to enter and access

data in real time. St. Luke’s Episcopal Health System in Houston, Texas

(www.stlukestexas.com) is a good example of a hospital that has made

effective use wireless technologies to streamline clinical work processes.

Their wireless network is distributed throughout several hospital buildings

and is used in many different applications. The majority of the St. Luke’s

staff uses wireless devices to access data in real-time, 24 hours a day.

Examples include the following:

• Diagnosing patients and charting their progress: Doctors and

nurses use wireless laptops and tablet PCs to track and chart patient

care data.

• Prescriptions: Medications are dispensed from a cart that is wheeled

from room to room. Clinician uses a wireless scanner to scan the

patient’s ID bracelet. If a prescription order has been changed or

cancelled, the clinician will know immediately because the mobile device

displays current patient data.

http://www.stlukestexas.com/
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• Critical care units: These areas use the WLAN because running hard

wires would mean moving ceiling panels. The dust and microbes that

such work stirs up would pose a threat to patients.

• Case management: The case managers in the Utilization Management

Department use the WLAN to document patient reviews, insurance

calls/authorization information, and denial information. The wireless

session enables real time access to information that ensures the correct

level of care for a patient and/or timely discharge.

• Blood management: Blood management is a complex process that

involves monitoring both patients and blood products during all stages of

a treatment process. To ensure that blood products and patients are

matched correctly, St. Luke’s uses a wireless bar code scanning process

that involves scanning both patient and blood product bar codes during

the infusion process. This enables clinicians to confirm patient and blood

product identification before proceeding with treatment.

• Nutrition and diet: Dietary service representatives collect patient

menus at each nursing unit and enter them as they go. This allows more

menus to be submitted before the cutoff time, giving more patients

more choice. The dietitian can also see current patient information, such

as supplement or tube feeding data, and view what the patient actually

received for a certain meal.

• Mobile x-ray and neurologic units: St. Luke’s has implemented the

wireless network infrastructure necessary to enable doc

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