WHAT IS THE IMPACT OF LEGISLATION, CHARTERS, CODES OF PRACTICE ON COMMUNICATION PROCESSES?
WHAT IS THE IMPACT OF LEGISLATION, CHARTERS, CODES OF PRACTICE ON COMMUNICATION PROCESSES?
Legislative protection has been a strong part of health care institutions, especially where patients’ records are kept for long term record keeping. The Data Protection Act (1998) is one of the first legislative practices in the workplace that protects the confidential records of patients (The National Archives, 2012, pp. n.d). The information attained by professionals cannot be handed over to a third party without express consent of the patient, under this act. It is an excellent way to promote good practice. Furthermore, humane treatment of patients is one of the fundamental aspects of health and social care. This is something that is monitored quite extensively as well, and if it is found that privacy and dignity of a patient is not being respected, strict action can be taken against institutions. The Equality Act (2010) has come in handy in this respect, allowing for basic human rights such as freedom of speech and choice to be respected. Before trainees are hired as full time staff, management sends them for induction where they are trained about the fundamental aspects of their job before being allowed contact with patients.
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