What suggestions would you offer to Art to improve his operation?What management skills must Art master if he is to resolve his problems and continue to grow? Which of the categories from the textbook relate to these skills?

What suggestions would you offer to Art to improve his operation?What management skills must Art master if he is to resolve his problems and continue to grow? Which of the categories from the textbook relate to these skills?
Questions:

What suggestions would you offer to Art to improve his operation?
What management skills must Art master if he is to resolve his problems and continue to grow? Which of the categories from the textbook relate to these skills?
The Expansion of Blue Streak

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Arthur Benton started the Blue Streak Delivery Company five years ago. Blue Streak initially provided commercial delivery services for all packages within the city of Unionville (population 1 million).

Art started with himself, one clerk, and one driver. Within three years, Blue Streak had grown to the point of requiring 4 clerks and 16 drivers. It was then that Art decided to expand and provide statewide service. He figured this would initially require the addition of two new offices, one located at Logantown (population 500,000) in the southern part of the state, and one at Thomas City (population 250,000) in the northern part of the state. Each office was staffed with a manager, two clerks, and four drivers. Because both Logantown and Thomas City were within 150 miles of Unionville, Art was able to visit each office at least once a week and personally coordinate the operations in addition to providing general management assistance. The statewide delivery system met with immediate success and reported a healthy profit for the first year.

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